This document is a quick reference guide for users with a TandmX Avaya Hosted Line on IP Office Select 12.1. It describes common numbers, dialing plans, and other features on the system.
Connecting your Phone
Information on how to connect your phone is provided on account creation and is not published online for security reasons. If you have forgotten these details please contact support who will provide the details for our provisioning server.
User Manuals
The following user manuals are available:
Voicemail
IP Office users use Voicemail Pro for voicemail. Please refer to Voicemail Pro for more information.
Feature Codes
Feature availability is set by user class of service. You may not have access to all features.
| *00 | Cancel All Forwarding |
| *01 | Forward Unconditional On |
| *02 | Forward Unconditional Off |
| *03 | Forward On Busy On |
| *04 | Forward On Busy Off |
| *05 | Forward On No Answer On |
| *06 | Forward On No Answer Off |
| *07*X# | Forwarding Number to 'X' |
| *08 | Do Not Disturb On |
| *09 | Do Not Disturb Off |
| *10*X# | Do Not Disturb Exception - Add X |
| *11*X# | Do Not Disturb Exception - Remove X |
| *15 | Call Waiting On |
| *16 | Call Waiting Off |
| *17 | Voicemail |
| *18 | Voicemail On |
| *19 | Voicemail Off |
| *34*1# | Music On Hold |